HMO
SERVICES PROVIDED
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To visit University Health Plans, Inc., click here
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Where
Medical Care is Provided:
(Where you go to get health care)
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Private
doctor's offices, hospital based health centers,
or Federally Qualified Health Centers. |
Choosing
a Doctor:
(What are the choices for a personal doctor) |
Choose a doctor from the plan's network. If you have not
talked to Member Services, call to choose a doctor
right away. |
Referral
Process:
(What to do to see a specialist)
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Your personal doctor will give you a referral to see a
specialist when needed. |
Obstetrician/Gynecologist
Services:
(What to do to see an OB/GYN)
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You can use any OB/GYN from the plan's network. No
referral is needed for two well visits a year. |
Seeing
a Dentist:
(What to do to see a dentist)
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No
referral is needed to use a dentist in the network.
For Plan D, coverage is limited to preventive services
for children under 12. |
Eye
Care and Glasses:
(What eye care services are provided)
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Exams,
selected frames and lenses available through network
provider. No referral is needed for exam for eyeglasses.
For Plan D, one pair of eyeglasses or contacts
covered in a 24 month period or as medically necessary.
Eye exams, including one routine eye exam per year. |
Emergency
Care:
(Who you should call first and where you should go
in case of an emergency. When are emergency room visits
covered)
|
If
possible, contact your personal doctor when an emergency
occurs. If life threatening, go to the nearest emergency
room. Follow-up care must be provided by your personal
doctor. |
Other
Benefits:
(Other things the HMO offers) |
Prenatal,
Asthma, Hypertension, Diabetes and Immunization programs
and Wellness Workshops. Certain over-the-counter medicines
as prescribed by the child's doctor. |
Pharmacy:
(What pharmacies can be used) |
You
can use any pharmacy in the PAID pharmacy
network. Contact Member Services to locate a pharmacy
nearest you.
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Member
Services:
(Customer helpline number) |
Call
1-800-JOIN-UHP
(1-800-564-6847)
24 hours, 7 days a week.
Multi-lingualEnglish, Spanish, Portuguese.
TDD
1-800-414-7592
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